Books - The best guide
Zero Defect Hiring by Walter Dinteman
Not taking the time to hire the best employees undermines an organization s performance and opens the door for competitors to recruit the outstanding performers who were overlooked. Managers and recruiters are engaged in a "quest for talent" a search for the right person with the right skills and temperament for a specific position with a specific organization at a specific point in time.
Zero Defect Hiring presents a systematic, reproducible, and proven methodology for hiring. This short and to-the-point book guides managers through all the necessary steps to successfully hiring the "right" person, including: planning, profiling, advertising, assessing resumes, interviewing, legal and ethical guidelines for hiring, selling the company to the candidate and the candidate to the company, references, red flags to watch for, and much more.
Working PeopleSmart by Mel Silberman, Freda Hansburg, Ph.D.
Targeted especially at managers, human resource professionals, customer service and sales representatives, and others whose personal interactions determine their success, Working PeopleSmart offers six core strategies for maximizing interpersonal relationships. Here are practical solutions to tough, real-life dilemmas: getting along with a difficult colleague; firing an employee; speaking up rather than suffering in silence; being open to resistance; and getting a team to work effectively together. "Nuggets of wisdom" for each scenario enable readers to envision an appropriate PeopleSmart response.
Workforce Stability by Roger E. Herman, CSP, CMC, Joyce L. Gioia, CMC
If you're challenged to find and keep good people, you'll want to read this book.
Worker shortages! Demanding employees! The necessity to do more with fewer resources! What can you do to attract, optimize and, especially, hold onto the good people you need to get the job done?
With chapters written by some of the most-respected consultants and authors in human resources, Workforce Stability tells you what works, what doesn't and why.
The answers you're looking for to build stability in your employee population are in Workforce Stability. Whether you are challenged by recruiting, selection, orientation, or retention, you'll read about innovative, proven strategies and tactics that you can put to work right away. And the best part is that many of these time-tested ideas are low- or no-cost, so they won't hurt your budget.
Winning the Talent Wars by Bruce Tulgan
Bold new ideas that help managers get the work done in the age of flexible staffing. Cradle-to-grave job security went out the window with 1980s corporate downsizing. A new generation has been hired fully prepared to fend for themselves in the free-agent marketplace. Woe be to their managers, as talented people come and go like professional baseball players.
It's a war out there, a war for talent, and the managers and companies who win will become the most agile, productive competitors in the global marketplace. Management expert Bruce Tulgan, highly sought-after consultant on staffing issues and author of Managing Generation X, the classic study of Generation X in the workplace, offers his six principles of staffing in today's work environment. This book will change fundamentally the way managers think about building a team of talented workers.
When Generations Collide by Lynne C. Lancaster, David Stillman
If your workplace sometimes feels like a battlefield and your colleagues sometimes seem like aliens, you are not alone. Today there are four distinct generations of employees glaring at one another from across the conference table, and the potential for conflict and confusion has never been greater. In When Generations Collide generational experts Lynne C. Lancaster and David Stillman shed much-needed light on how to bridge generational gaps at work by understanding the differences that drive generations apart.
Traditionalist employees with their "heads down, onward and upward" attitude live out a work ethic that was shaped during the dark days of the Great Depression. Meanwhile, the eighty million Baby Boomers are at a crossroads, trying to balance their overwhelming need to succeed with their desire to slow down and enjoy the fruits of their labor. They alternate between admiration and abhorrence for the chutzpah demonstrated by Generation Xers, who, in addition to feeling as if they have to prove themselves constantly, are chafing under the image of being overly ambitious, disrespectful, and irreverent. Nipping at everyone's heels are the new kids on the block, the Millennials -- with their unique mix of savvy and social conscience, they promise to change yet again the landscape of the workplace.
Whether you're a manager, an employee, an entrepreneur, or a skilled professional, you'll derive hands-on, take-home business benefits from understanding this vital form of diversity affecting today's high-performance workplace.
Using a wry and practical approach to bottom-line business issues and drawing upon interviews, experiences, and the findings from their national survey, Lancaster and Stillman give you in-depth insights into each generation. With their help, you'll have the tools you need to recruit, retain, motivate, and manage each generation more effectively. And you'll recognize that while -collisions are inevitable, ultimately it's how we manage them that counts.
